Somaliland NTV ("we," "our," or "us"), operated at somalilandntv.com, is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and what rights you have in relation to your personal data. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Information You Provide
We collect information you provide directly to us, including when you:
- Subscribe to our newsletter (name, email address)
- Submit a contact form, news tip, or complaint (name, email, phone, message content)
- Comment on articles (name, email, comment text)
- Apply for employment or freelance opportunities
1.2 Information Collected Automatically
When you visit our website, we automatically collect certain technical information, including:
- Usage data: Pages viewed, time spent, articles read, search queries
- Device data: Browser type, operating system, screen resolution, device type
- Network data: IP address, approximate geographic location (country/city level), referring URL
- Cookies and similar technologies: Session identifiers, preference cookies, analytics cookies
2. How We Use Your Information
We use the information we collect for the following purposes:
- Deliver and improve our news content and website services
- Send you our daily briefing newsletter (if subscribed)
- Respond to your inquiries, tips, and feedback
- Understand how our content is used (analytics and audience measurement)
- Display relevant advertising and measure ad performance
- Comply with legal obligations and protect against fraud
- Enforce our Terms of Service
3. Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA) and United Kingdom, we process your personal data on the following legal bases:
- Consent: Newsletter subscriptions, certain cookies and advertising tracking
- Legitimate interests: Improving our services, fraud prevention, analytics
- Contract performance: Processing data necessary to respond to your requests
- Legal obligation: Compliance with applicable laws
4. Sharing Your Information
We do not sell your personal data. We share information only in the following limited circumstances:
- Service providers: Third-party analytics, email service providers, advertising networks, and cloud hosting providers who process data on our behalf under strict data processing agreements
- Legal requirements: When required by law, court order, or to protect legal rights
- Business transfers: In connection with a merger, acquisition, or sale of all or part of our business
- Consent: When you have given explicit consent to specific sharing
5. Third-Party Services
Our website uses the following third-party services that may collect data independently:
- Google Analytics — audience measurement and traffic analysis
- Google AdSense — display advertising
- Mailchimp / similar — newsletter delivery
- Cloudflare — security and performance (CDN)
- Social media embeds — Twitter, Facebook, YouTube (their privacy policies apply)
Each of these services has its own privacy policy. We encourage you to review them.
6. Cookies
We use cookies and similar tracking technologies. For detailed information about how we use cookies and how to manage your preferences, please read our Cookie Policy.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected:
- Newsletter subscriber data: Until you unsubscribe, plus 30 days
- Contact form submissions: 24 months
- Analytics data: 26 months (aggregate/anonymized thereafter)
- Server logs: 90 days
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of your personal data we hold
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your personal data ("right to be forgotten")
- Restriction: Request that we limit how we use your data
- Portability: Receive your data in a structured, machine-readable format
- Objection: Object to processing based on legitimate interests
- Withdraw consent: Withdraw consent at any time where processing is based on consent
To exercise any of these rights, email [email protected]. We will respond within 30 days.
9. Children's Privacy
Somaliland NTV is not directed at children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will delete it promptly.
10. International Data Transfers
Our servers and service providers may be located outside your country of residence, including in the EU, UK, US, and East Africa. When we transfer data internationally, we apply appropriate safeguards such as Standard Contractual Clauses (SCCs) where required.
11. Security
We implement industry-standard security measures including HTTPS encryption, access controls, and regular security reviews. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with a revised "Last updated" date. Your continued use of our website after changes constitutes acceptance of the updated policy.
13. Contact Us
For privacy-related questions, requests, or complaints:
- 📧 Email: [email protected]
- 📍 Post: Somaliland NTV, 26 June Road, Hargeisa, Somaliland
- 📞 Phone: +252 63 400 0000
For EU/UK users, you also have the right to lodge a complaint with your local supervisory authority.